• Samsung Rse8kpas Service Manual

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It sounds like a problem with the temperature sensor in the cooling unit. We had what sound like the same problem where the fan started making a horrendous noise and the bottom of the fridge iced up. When they came out they said that the temperature sensor had gone wrong, causing a build up of ice round the fan which what makes the noise and if you don't fix it then it can't keep the fridge cool.

Samsung Rse8kpas Service Manual

What repair did they do to yours? If you google samsung american fridge freezer problems it should bring up a long discussion on MoneySavingExpert. It's a known fault but you won't get anywhere with comet.they are bastards!! Something to do with the freezer thermostat being too efficient and as the fridge defrosts somehow water builds up on a fan somewhere in the depths of the fidge innards and the freezer freezes it there hence the racket as the fan tries to turn as it is encased in ice build up.

We have had two fixes on ours and it has been fine for about three years, but it is the only appliance in the house that i have insured. I do love it dearly though just for the crushed ice maker.but i'll never set foot in comet ever again for their customer service department is full to the brim of inadequate liars and tossers. Well im being given the runaround. I phoned Samsung - their call centre must be based somewhere abroad and the customer service advisor kept telling me in broken english that i would get a free engineer visit and he would quote me for the cost of the repair.

Massey ferguson 1100 service and repair manual. In the end she gave up and said it would be free, but i doubt it. She says an engineer will phone within 24 hours.

I tried to ask why i would have to pay for the cost when its the model with the recall and the problem, but i couldnt understand what she was saying. All in all im really pissed off with Samsung. The fridge was £749. To make matters worse the original receipt was taken back by Comet because i swapped another item on the same receipt, so i cant even prove the purchase date, which was 18/6/2007. Samsung are saying that they will need to take the warranty from the manufacture date which was Feb 07!!! So they are saying its out of Warranty and so i will need to pay for the repair.

IMO they should have written to everyone who bought one of these models. Im going to phone Comet and see if i can get a copy of the receipt - i have an order number. I paid for a 5 year warranty with Comet but they havent fixed it. The same thing keeps happening - i have a warranty certificate with all the purchase info on it but it says we purchased on 1/6/2007 and it wasnt, it was 18/6/2007. I just got the distinct feeling that Samsung were trying to wriggle out of fixing my fridge. From what i could understand, i think there was some kind of 'fix' for it.???

Im not sure if 17 days makes much difference, ive reported the fault before the 5 years is up but their customer service was shit. Not least because the advisor did not speak great english and she was trying to phrase things but wasnt making sense. I did the customer satisfaction survey.

I said they were shit. Cos they were.